Our aim is to achieve customer satisfaction through fulfilling your requirements first time, every time. Flexibility is a key priority to our customers. We will always offer the best solution to your requirements and ensure your needs are met at all times. We are extremely proud of our rapid response time to all enquiries; this has been highlighted by countless customers as a service that sets us apart from the competition.
Over the years we have found that building a relationship through a single point of contact works best.
Once an order is placed with us, a member of our Customer Service team will be assigned to your account and act as your representative on site. Having one contact means that you will always have an answer when you need it, and ensures that your job flows smoothly through our factory for delivery on time, as agreed.
We aim to answer all requests within four hours. We don’t do voicemail, so you will always get an answer when you call.